THE Wangaratta branch of the National Australia Bank (NAB) in Reid Street is temporarily closed until early October for upgrades.
NAB told the Wangaratta Chronicle that upon reopening the branch will provide customers with a simplified and streamlined banking experience.
This will include people dedicated to discussing complex financial needs, self-service banking capabilities allowing customers to quickly manage everyday banking needs and a range of digital banking solutions.
NAB retail customer executive for regional Victoria, Jarrod Swanson, said works are starting today (Monday, July 8) on the new $2.6 million Wangaratta branch refurbishment.
"We will be open to the community early October," he said.
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"We have worked with our customers over recent months, in particular with our vulnerable customers, to provide them with their banking options.
“Customers can continue to do their banking at nearby Australia Post’s Bank@Post, at our NAB Benalla branch, or through the NAB App or internet banking.
“The new branch will include 24-hour access to two ATMs, an express business deposit machine and coin deposit machine, welcome additions for our small business and community group customers.”
The new branch is a $2.6m investment in Wangaratta with a modern open plan design equipped with meeting rooms and spaces for conversations, a digital banking education space with iPads and additional Smart ATMs and a Business Deposit/Change Machine that’s accessible in an after-hours lobby.
The NAB Wangaratta Business Banking Centre (currently located on level one) will be co-located on the ground level of the newly renovated branch.
The branch hours will remain the same after the re-opening and will accommodate the existing branch team.
Visit nab.com.au/waystobank for more information on banking options while the branch is closed.