Wangaratta chronicle
Afternoon of thanks for NHW volunteers

Northeast Health Wangaratta celebrated its 170 volunteers on Wednesday, with an afternoon celebration at the Wangaratta Turf Club.

The annual event brought together volunteers, staff and community members to reflect on the impact of volunteerism, and to thank those who generously donate their time and care.

NHW volunteers contribute in a variety of ways, including Illoura Residential Aged Care, inpatient wards, outpatient services, community programs, and hospitality.

They welcome visitors, assist patients and families during challenging times, deliver Meals on Wheels, prepare thousands of discharge packs each year, and support lifestyle activities at Illoura.

Their contribution adds warmth and connection that goes beyond clinical care, enriching the experiences of patients and their families.

Michelle Butler, NHW executive director clinical governance, aged care, education and research, said the event was a chance to reflect on the extraordinary impact volunteers make every day.

"Our volunteers are at the heart of our health service," she said.

"Their generosity and commitment bring comfort, connection and kindness to so many people.

"Whether it's a friendly smile at reception, supporting residents at Illoura or quietly working behind the scenes, the contribution of volunteers helps create the caring environment NHW is known for."

NHW chief executive officer Libby Fifis said the celebration was also about recognising the role volunteers played in supporting the health service's future.

"Our volunteers don't just support us day-to-day, they help us to grow and improve," she said.

"From assisting patients during their care to enhancing the experience of families and visitors, they make a real difference at every level.

"Their dedication is part of a proud tradition at NHW, and their ongoing support ensures that tradition continues to thrive."

Extending the community atmosphere at Wednesday's event, Galen Catholic College's year 12 vocational major students continued their long involvement in organising the celebration.

Galen's VM leader, Kelly Sherratt, said the day formed a full assessment for the 15 students in the class, as they planned, implemented and reflected on the event.

"They're able to put everything they've practised into play," she said.

NHW is always looking for more volunteers to join this vital part of the health service.

If you are interested in contributing, please visit northeasthealth.org.au/support-nhw